Hertfordshire Wellbeing Service

The Wellbeing Service offers free and confidential talking therapy and practical support for Hertfordshire residents experiencing a wide range of mental health problems such as: worry, low mood and stress.

Coronavirus – latest information about our services

Our service is open although we have had to change the way we do things to allow us to respond the current coronavirus outbreak.

If you were discharged at the time of the outbreak, we warmly encourage you to return and would like to thank you for your patience at this difficult time.

All referrals are welcome as normal, but please be aware of the following:

  • In line with national ‘social distancing’ guidance we are trying to minimise all face-to-face contact with service users, to keep you and our staff safe.
  • We are now offering telephone, video and online treatment, with additional support options to respond to the pandemic.
  • This means you will be offered one of these remote treatments rather than attending in person.  Your options will be discussed with you directly.

If you would like to self-refer, click here to access our secure online self-referral form.

If you were discharged at the time of the outbreak and would now like to access support via phone, video or online, please re-refer here.

Please click here for the latest service information for our service users and carers.

Important information about the coronavirus (COVID-19):

For the most up to date and accurate information about the Coronavirus (COVID-19) you should use the following resources:

  • NHS website for information on the virus and how to prevent it spreading
  • Public Health England has the most up to date information on the number of cases, the government’s response and how to protect yourself.
  • Travel advice has been provided by the Government, be sure to read this if you are planning any trips abroad in the near future.
  • Follow Public Health England on Twitter for the latest advice, facts and figures as they are announced.

For further general information, guidance and support about coronavirus click here.

Alternative contacts:

  • Samaritans: whatever you’re going through, you can call Samaritans any time (24/7), from any phone for free. Call 116 123 or email jo@samaritans.org (response time: 24 hours).
  • Shout: a free 24/7 text service, for anyone in crisis anytime, anywhere. Text “SHOUT” to 85258.

Click here if you require urgent Mental Health support.

Looking after your health and wellbeing while you're at home

To help yourself stay well while you're at home:

  • stay in touch with family and friends over the phone or on social media
  • try to keep yourself busy – you could try activities like cooking, reading, online learning and watching films
  • do light exercise at home, or outside once a day

For more advice, see:

NHS Apps Library

The NHS Apps Library helps patients and the public to find trusted health and wellbeing apps. These digital tools have been assessed by the NHS as clinically safe and secure to use. For more information, please visit the NHS Apps Library.

Self-Help Guides

Many people find that by following the advice in these free, NHS-approved booklets their symptoms are significantly reduced. They are also an excellent preparation for therapy and will help you get the most out of your sessions once you start therapy.

Please note the Hertfordshire Wellbeing Service is not responsible for the content of external information.